Shipping policy

ARUEXA SHIPPING POLICY

 

We want your Aruexa order to arrive safely and smoothly.

 

PROCESSING TIMES

 

Orders are processed after they are placed. Processing times may vary depending on product availability and order volume.

 

DELIVERY TIMES

 

Delivery times depend on your location and the shipping method available at checkout. Any estimated delivery times shown at checkout are estimates and may vary.

 

DELIVERY ADDRESS

 

Please make sure your delivery address is correct before completing your order. Aruexa cannot be responsible for delays caused by an incorrect or incomplete address provided by the customer.

 

DAMAGED, INCORRECT OR MISSING ITEMS

 

Please check your order as soon as it arrives.

 

If your order arrives damaged, incorrect or with an item missing, please contact us at aruexafeels@gmail.com within 3 days of delivery and provide your order number and photographs where appropriate.

 

We will review the issue and help resolve it as quickly as possible.

 

RETURNS AND REFUNDS

 

Our 3-day reporting period for damaged, incorrect or missing items does not affect any statutory consumer rights you may have.

 

For information about returns and refunds, please see our Returns & Refund Policy.

 

DELIVERY DELAYS

 

Once an order has been dispatched, delivery is handled by the shipping carrier. Occasionally, delays may occur due to circumstances outside our control.

 

If your order appears to be delayed, please contact us at aruexafeels@gmail.com and we'll do our best to help.

 

CONTACT

 

For any questions about shipping or your order, please contact:

 

aruexafeels@gmail.com

 

Aruexa